Building confidence and supporting those with memory loss to live, work and socialise more independently, using step-by-step videos accessed at the touch of a mobile device. Refresh by How Do I? is a mobile app and content creation platform that links video to living and working spaces. Initially developed as an assistive technology for people with additional needs, we have since explored and addressed the needs of older adults and their support networks. Users record videos through our platform, which are vetted before being uploaded. Easily identifiable NFC (Near Field Communication) stickers link step-by-step video to the appropriate location through our app and a mobile device. Alternatively, video content can be linked to a calendar to support routines and social engagement. Users and their supporters create content related to daily routines – including employment activities, personal care, home maintenance, and social activities – all cornerstones of independent living and social interaction.